Customer Service Representative – Part Time – Flexible
Christopher Stoner specialises in the design and creation of bespoke jewellery. Based in Harrogate, we have clients throughout the UK and abroad.
We are looking to hire a Customer Service specialist to manage communication with our prospects and clients. This is not a sales role. The position is making sure our prospects and clients are communicated with effectively and our service levels are exemplary.
The priority of this role is strengthening relationships with our clients and managing our customer experience.
* be a wonderful listener
* ask great questions
* enjoy helping people
* be a natural problem solver
* be empathetic and genuinely interested in people
* be proactive and forward thinking
* be a ‘people person’
* be positive and have a happy outlook
* be an excellent communicator, both verbal and written