Do you want to part of something amazing, working with a NEW team and a brand you can proud of? Are you passionate about Sales as well as delivering exceptional customer service and creating extraordinary experiences for guests?
We’re building a brand new team here at our De Vere head office in Harrogate and are therefore looking for experienced, passionate sales individuals to come and join us!
De Vere Solutions is our central reservations and conference sales team which services De Vere hotels and venues across the UK. For single and multi-venue conference and event enquiries across all of our De Vere properties, the teams quote based on live availability for smaller enquiries and work with the hotels to convert larger scale bookings.
As one of our Event Sales Specialists you will deliver a first class, professional booking management service, whilst maximizing revenue and achieving budgeted targets.
You will be responsible for the delivery of a “best in class” sales operation, through striving to exceed customer expectations by demonstrating true passion for our business in order to deliver great guest experiences, whilst ensuring our company mission, vision and values are at the heart of everything we do.
The ideal candidate
We are looking for someone that ideally has previous sales/customer service experience and can demonstrate the skills required in the handling of enquiries from various sources including Web Chat, Email, Web Enquiries, 3rd Party Websites, Field Sales teams and Phone.
You’ll have strong communication skills, the ability to manage high volumes of calls/enquiries and be confident in promoting our brand in a professional manner with all types of customers whilst maximising all sales opportunities.
Full and part time hours available.
• January start available
• A competitive salary
• 28 days holiday each year, including bank holidays (increases annually up to a maximum of 33 days)
• Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
• Discounted accommodation with competitive colleague rates at our hotels
• Long service awards
• Excellent training and development opportunities within the Company and our online e-learning portal
• Financial rewards for delivering sensational service
Please email your CV to firstname.lastname@example.org or contact me for further information.