Last week I got invited to a blogging event at the newly opened Q61 salon opened in Harrogate on Albert Street. The first thing that struck me about this place was the space and the décor. Decorated in a minimalistic way, lots of clean lines and cool industrial light fittings. There’s also a nod to fashion throughout the salon, with a runway of nail polishes and a pretty impresses selection of fashion bibles adorning the back wall.
The salon covers two floors. Downstairs is where the nail magic happens and upstairs are the treatment rooms – eyebrows, tanning and facials, to name a few of the treatments on offer. I instantly felt a sense of calm when I walked into Q61, but more importantly I felt like a far cooler version of myself – which as a mother to a very busy toddler, cool and trendy aren’t words I usually use to describe myself!
The beauticians that work here are all lovely. It’s something the owners were particularly focused on when they opened the salon – good customer service. And I must say, it really is hard to beat. From start to finish, everything is done efficiently and really well. The online booking system is brilliant – really quick and easy to use, with text messages sent to remind you of appointments.
I had a lovely girl called Katie doing my pedicure. She was great, really engaging and lovely to speak to, I felt like I was a having a good old natter with a new friend whilst sipping on a gorgeous coffee she’d made me. And it goes without saying she did an amazing job on my feet! When I spoke to the owners Helena and Michael, what was obviously really important to them was their customer’s experience. And mine was great. They made me feel really welcome, important, trendy and relaxed. Their customer-centric business model really works and sets them apart from other salons – Q61 is like the John Lewis of the beauty world!
But what I love most about this place, is their appeal to mums. The salon is so baby friendly – they actively encourage you to bring your little ones with you! As I said before, there is a mass of space with plenty of room for several buggies. In fact they’ve even got a specially designated pram parking area at the back! Not only that, there’s also a feeding room upstairs for mums to use. Whether its bottle or breast, as long as you’re feeding you can use the room, and you don’t even have to be a customer to use it. How brilliant is that?
As part of their drive to make beauty and pampering easily accessible to new mums, the salon will also offer a selection of appointment times specifically for mothers and carers. From how both Michael and Helena described their vision, this sounds right up Mumbler’s street! Down you come with your little one, they’ll have lots of toys out and Peppa Pig playing on the big screen, whilst us Mum’s get our nails done! It’s like my dream playgroup! And you wont even have to worry about your little terror annoying the other customers!
If your children are a bit older, then fear not – bring them along for a pamper too! Q61 do manicure AND pedicures for children. The Mini/Padi 10 for children under 10 years old and the Mini/Padi 5 for under 5’s. They’ve already hosted a few children’s pamper parties.
So if you’re looking for somewhere to get utterly spoilt – I couldn’t recommend Q61 enough – another great addition to the Harrogate independents community!