North Yorkshire Hospice Care
Shop Manager – House & Home Store
Location: House & Home, Ripon Road, Harrogate
Salary: £20,085 per annum
Hours: 37.5 hours per week including weekends.
We have an exciting opportunity for an experienced retail manager to lead and manage the team at our popular House & Home pre-loved furniture and homeware store. You will drive forward a top selling sales culture to ensure required targets are achieved, and customers and donors receive the highest standards of customer service.
This role will work with the Retail Area Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, Saint Michael’s brand recognition and new ideas and promotions to increase sales.
You will be responsible for managing the day to day operation of the store ensuring policies and procedures are adhered to and that the shop provides exceptional standards of customer service and a positive shopping experience. You will also organise and manage a team of van drivers to ensure that deliveries and collections are carried out efficiently and that support is provided to our other retail stores to transfer stock.
You will have opportunities to introduce and action a plan to use the company’s eBay site to sell niche items that will attract a wider audience and to help list items for other stores.
Benefits include: –
• Comprehensive Induction Programme.
• 27 days holiday plus 8 Bank Holidays pro rata.
• Contributory Pension Scheme with employer contribution of up to 8% and variable employee contribution
• Access to our Employee Assistance Programme
• Free DBS check.
You will be joining an organisation which is driven, caring and responsive and which recognises the importance of investing in our staff through ongoing training and development.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including the successful applicant being required to undertake a DBS Check, the cost of which is met by the employer.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Please click Apply where you will be directed to our Recruitment Website where you can also download a full Job Description for the role.
Completed applications to be received by 9am, 16 April 2021.
Interviews will take place at Crimple House, Harrogate, HG2 8NA on 26 April 2021.